Patronato Acli

Sono andata in questa sede diverse volte, la prima volta per una consulenza sulla pensione, la seconda volta senza appuntamento per la richiesta della naspi. La consulenza si è svolta in modo chiaro e professionale, le impiegate sono state super cordiali e ci hanno dato consigli utilissimi che abbiamo poi seguito. Quando sono andata senza appuntamento non ho dovuto aspettare molto, mi ha accolta un'impiegata molto molto cordiale e paziente, ha risposto a tutte le mie domande con precisione e professionalità. Mi sono trovata benissimo e a mio agio, all'interno degli uffici sono tutti/e molto gentili e professionali, anche le impiegate alla segreteria. Grazie mille per il vostro fantastico lavoro che non è scontato.

Sono andata al Patronato ACLI, le ragazze sono state davvero gentilissime. Ho fatto le pratiche con Marilisa e mi sono trovata benissimo, tutto perfetto! 5/5 ⭐️

Ottimo posto per farvi consigliare e risolvere le vostre esigenze. I miei complimenti ad Tamara , una ragazza professionale di un’ ottima accoglienza con i clienti, pronta a gestire e soddisfare ogni richiesta. Raccomando con fiducia ! Grazie.

Vorrei ringraziare il personale dello 'sportello immigrati' del patronato Acli perché Mi hanno accompagnato con competenza, professionalità e efficacia da diversi anni sia per la presentazione della domanda del permesso di soggiorno per soggiornanti di lungo periodo che per la presentazione della domanda di cittadinanza. Tutte le pratiche presentate con il loro supporto si sono concluse con esito positivo. Grazie anche per la vostra disponibilità e la sensibilità alla situazione delle persone che assistite.

Residence permit (permesso di soggiorno) UFFICIO IMMIGRATI (via delle Lame 118a): As a current Ph.D. Student from the U.S., I first came and was so overwhelmed. I came one month late due to visa problems in the U.S. and arriving in Italy to deal with more appointments and legal affairs related to my residence permit was a lot. But I used this service which was free to me through Unibo, as I was able to book the appointment with them indirectly for help with the application kit. I was helped by a young woman for the first appointment in December, who spoke with me in English and made sure I understood everything, and coincidentally the same woman again for my permit renewal in July. I don’t know her name but she wears her hair in a high bun, has glasses, and is really efficient! The second time I came, I could speak and understand much more Italian and she was incredibly kind in realizing she helped me before. Thank you again! For those coming the first time, it can be overwhelming. Their side office has a few seats, and even with your appointment, they’ll likely see you in the order in which you came relative to other people. They work as fast as they can, usually only two women are on shift at a time, but often when people are missing necessary documents, the schedule inevitably gets backed up (though in July I was helped immediately due to low traffic in the summertime). The work they do is hard, so I imagine they get frustrated with people who don’t understand or are missing things or both, but if you do your best to come with all your documents (bonus if you speak a bit of Italian) it will go smoothly.

They are very knowledgeable about all concerns about residence permit. They can explain it to you both in Italian or in English. The staff are very accommodating and approachable and they response to your email promptly. 5-star for their service.

We are considering moving to Italy, but are having trouble getting answers to some of our questions that go beyond information on common websites. During a recent visit to Bologna, we hoped to talk to someone in person. We were able to get in the same morning we called without an appointment after a short wait. Tamar was very patient and thorough and told us about an option we had not thought much about. She also called to verify some information which she wanted to ensure was up to date. The information has changed. We were grateful that she was through and took the time to confirm what she was telling us.